What Info Does Space Wins Collect?
The primary type of information Space Wins collects about you is the data you provide yourself. You supply this when interacting with various parts of the site. For example, when you create and verify a Space Wins account, you may be required to present a passport, identity card, or driver’s licence.
Some information about you is transmitted to Space Wins automatically. This can include your IP address, operating system, the device you use to access Space Wins, crash reports (if the site crashes while you are using it), and similar technical data.
Space Wins only occasionally obtains information about you from third parties. For instance, the site may request details from its payment processors about customers (this may be necessary to meet AML and KYC obligations).
Legality of Processing Your Data
The primary legal basis that allows Space Wins to collect your information is the contract you enter into when registering. In addition, Space Wins is subject to anti-money laundering (AML) and know-your-customer (KYC) obligations under its UK Gambling Commission (UKGC) licence (account number 39175), which permit the collection of personal and payment data for compliance purposes. For customers outside Great Britain, the brand is regulated by the Alderney Gambling Control Commission.
How Space Wins App Uses the Collected Data
Why is so much information collected about you? Space Wins uses it to:
- Determine if you are eligible to use the app: the Space Wins application must verify you are over 18 years old and reside in an eligible jurisdiction;
- Perform legal duties: Space Wins must carry out AML and KYC procedures (licence requirements), which necessitate collection of payment and identity data;
- Support you: if you encounter a bug or an account issue, information about your device or transactions can help the Space Wins support team resolve the problem;
- Enhance Space Wins: by collecting and analysing how you interact with the platform, Space Wins can improve its performance and user experience;
- To facilitate responsible gambling: understanding how much time you spend at Space Wins enables the site’s specialists to more accurately assess whether you may be experiencing gambling-related harm;
These and other points in the Privacy Policy may change at any time. If updates occur, Space Wins will promptly notify you and provide the opportunity to review all changes.
Sharing Your Personal Data
Under the Space Wins Privacy Policy, the site may share your personal data with third parties. First, your information can be shared with other companies within the Space Wins group and with service providers (payment processors, game providers, and similar partners).
The other parties with whom Space Wins routinely shares your data include regulators, law enforcement agencies, government authorities, courts, fraud-prevention organisations, licensing bodies, eSports self-regulatory bodies, and similar entities. This sharing is necessary to comply with AML and KYC requirements.
How Space Wins Protects Your Data
The platform holds a large amount of sensitive information that requires strong protection. To achieve this, Space Wins uses encryption. Standard TLS (Transport Layer Security) is applied both when you transmit your data and when it is stored by Space Wins.
Beyond encryption, Space Wins employs common network security measures. These include firewalls, intrusion prevention systems and network segmentation, all of which are maintained and monitored according to industry best practices. To strengthen network security further, Space Wins has a dedicated team that continuously reviews security systems, event logs, notifications and alerts from all systems to detect and manage threats.
Additionally, Space Wins restricts access to your information. Only a limited number of company employees, contractors and agents can view the data you provide.
Data Retention
You can delete some of the information you have provided to Space Wins at any time; some data is removed automatically; other information is retained according to Space Wins' retention policies. Why is data kept? Most commonly, it is to comply with legal requirements that oblige Space Wins to carry out AML and KYC procedures (both of which require your information).
Your Rights Towards Your Shared Data
Here are some of your main rights regarding the personal information you have shared with Space Wins:
- To be informed about what personal information Space Wins holds about you;
- To correct any information that is inaccurate or misleading;
- To request that Space Wins erase all data about you if it is no longer necessary for processing, if you have a legal basis for deletion, if the data has been unlawfully processed, etc.;
- To request that Space Wins restrict the processing of your information;
- To lodge a complaint with your local data protection authority.
If you wish to exercise any of these rights, send a relevant request to [email protected].